QubitSells / contact
A little help, when you need it.
Find guidance for creating a gift, opening a shared link, and managing your private content.
Contact
The planned QubitSells support email is support@qubitsells.com. Mailbox delivery is not yet confirmed. There is no separate support form or live chat in this version.
A link is not opening
Ask the sender to check the link and its expiry. An expired or deleted template cannot be opened. A shared template link does not require recipient sign-in, but private Couple Space and capsules do.
Managing or deleting a gift
Use the original browser or your private creator management link. Keep that management link private: it grants access to creator controls. Published gifts cannot currently be fully edited; create a replacement when necessary.
Payments and refunds
Templates cost $2 USD for up to 3 days, $3 USD for 7 days, or $3.49 USD for 30 days. Stripe-hosted checkout is available when configured. The store starts in test mode, where test purchases do not collect real money. Confirmed orders appear in your personal profile; card details are entered on Stripe, not stored by QubitSells.
Privacy requests
Use the content and account deletion controls available in the app. Once the support mailbox is active, you can email it for help. Do not include passwords, private media, management links, or payment card details in a request.
Planned support mailbox
support@qubitsells.com · activation pending